Customers can request a cancellation of their order/service by contacting our customer support team via 0124-4305760
Cancellation requests will be accepted up to 6-7 days after the purchase/order date.
If the cancellation request is received within the specified time frame, a full refund will be issued to the original payment method within 6-7 days.
We reserve the right to refuse cancellations for certain products or services that have already been delivered, fulfilled, or personalized.
Refund Policy:
Customers are entitled to a refund if they are dissatisfied with our product or service within 6-7 days from the purchase date.
To request a refund, customers must contact our customer support team via [contact details] and provide a reason for the refund request.
Refunds will be issued using the same payment method used for the original purchase.
Refunds will be processed within 6-7 days of the refund request approval.
In some cases, a refund may be subject to a processing fee or deduction for any services already provided.
Exceptions:
Certain products or services may have specific refund policies that supersede this general policy. These exceptions will be clearly stated on the product or service page.
Downloadable digital products, such as software or e-books, may not be eligible for refunds once the download link has been accessed.
Subscription-based services may have their own refund policies, and customers should refer to the subscription terms for more information.
Contact Information:
If you have any questions or concerns about our Cancellation/Refund Policy, please contact our customer support team at ads@myspotlight.co